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220-2/C-220
220C-2/C-220C
™
Get More Done Today
© 2005 Fellowes Printed in China. Form No. 401112
Product Profile
This product is built to shred paper, staples, small paper clips and credit
cards. It is not built to shred adhesive labels, transparencies, newspaper, card-
board, large paper clips, or plastic (other than credit cards). Attempting to
shred items not intended for this shredder may cause damage.
Strip-cut
(220-2/C-220)
Confetti-cut
(220C-2/C-220C)
Paper
Sheet capacity*
Dear Customer,
18-20 sheets
7/32" (5.8 mm)
9.5" (241 mm)
4,000 sheets
12-14 sheets
5/32" x 1" (3.9 x 25 mm)
9.5" (241 mm)
Paper shred size
Thank you for buying a Fellowes Commercial Shredder. We
have made many improvements in our commercial shredder
since its introduction in 1982. We are confident that it offers you
the greatest value for your money in its product category today.
We hope it meets – or even exceeds – your expectations.
Maximum paper width
Recommended daily capacity
Credit Cards
Credit card capacity
Recommended daily capacity
CDs/DVDs
2,000 sheets
1
10
N/A
N/A
To ensure years of safe, efficient use, please read these few
pages about your new shredder. If this manual doesn’t answer
all your questions or if you wish to comment on this product, we
welcome your call or letter.
CDs/DVDs capacity
Recommended daily capacity
1
10
N/A
N/A
*Based on 20 lb., 8-1/2" x 11" paper with shredder operating at rated voltage; heavier paper, high humidity, or other than
rated voltage may reduce sheet capacity.
Sincerely,
IMPORTANT SAFETY INSTRUCTIONS
James Fellowes
Chairman & CEO
READ ALL INSTRUCTIONS BEFORE USING
While setting up shredder
• Check shredder for damage or defects; some paper particles in the basket are normal due to product
testing and does not indicate a defect.
• Avoid touching exposed blades on underside of confetti-cut shredder head.
• Plug power cord in an outlet that can easily be reached. The plug is the primary electrical disconnect.
• Make sure the electrical rating listed on the serial label (near the power cord on the back of the
shredder) matches the available electric power.
• Do not place shredder near or over a heat or water source.
• Secure shredder to wall with hardware provided in order to meet UL 60950 stability requirements.
While operating shredder
• Keep hands and hanging objects (jewelry, ties, loose clothing, long hair, etc.)
Contents
away from paper entry.
• Keep children and pets away from the shredder.
Product Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Set-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
When not in use
• Always turn off and unplug shredder
• Unplug before emptying basket
• Do not open shredder head: Danger of electric shock.Opening shredder head
will void the warranty.
NOTE: Do not use flammable synthetic oil, petroleum-based products or aerosols of any kind on or
near product at any time.
2
3
To empty waste basket
If basket full light (J) is on, follow these steps until light turns off.
Set-Up
• Make sure the back of the shredder is at least 2" (5 cm) away from walls or furniture to ensure suffi-
cient ventilation.
• Press Turbo Jam Release Button (F) to finish shredding any paper in the paper entry.
• Press the off [O] button.
• Open the cabinet door (A) and pull out the waste basket (D).
• Remove the full bag and replace with a new bag.
• Slide the waste basket (D) into the cabinet and shut the cabinet door (A).
1
• Open the cabinet door and pull the waste basket (D) completely out of the cabinet.
• Put plastic waste bag in basket (sample bags provided). Allow bag edges to overhang. Contact
Fellowes to order more bags (part # 36054).
• Slide the waste basket into the cabinet and shut the cabinet door (A).
• Plug the power cord into a convenient outlet.
• Store use and care manual in slot (M) inside cabinet door (A).
• Press and hold the reverse [R] button for a few seconds to clear paper shreds that have collected under
cutting cylinders.
• Alternate between Turbo Jam Release Button (F) and reverse [R] for a few seconds in each position.
Caution: The shredder may be damaged if you alternate too rapidly between forward and reverse.
2
3
Operation
• Unplug shredder, open cabinet door (A) and remove wastebasket (D).
• Carefully clear any paper shreds that have collected on under side of paper entry (B).
Caution: Model 220C-2/C-220C (confetti cut model) has exposed blades on underside of paper
entry. Use care when removing paper shreds.
Control Switches
Control Switch (H)
Turbo Jam Release Button (F)
Runs shredder when
button is held down.
I
K
J
I
AUTOMATIC
Turns on the automatic-start sen-
sor and the green Ready light.
To clear a paper jam
• If paper jam light (I) is on, follow these steps until light turns off.
• Check the waste basket (D) and empty the bag if full.
• Press and hold the reverse [R] button to back paper out of the paper entry (B). Try pulling
gently on the paper to remove it from the shredder.
• Alternate between forward and reverse, as needed, until the jam clears:
F
O
R
OFF
Turns off the automatic-start sen-
sor and the green Ready light.
REVERSE
Runs shredder in reverse mode.
Press and hold to activate.
–
–
Press and hold the manual forward button (F) for a few seconds.
Press and hold the reverse [R] button for a few seconds.
G
• Continue alternating between forward and reverse until the jam clears.
H
Caution: The shredder may be damaged if you alternate too rapidly between forward and reverse.
Troubleshooting Lights
Maintenance
Empty waste basket regularly to ensure the smooth functioning of the cutting cylinders. The shred-
Ready Light (G)
Paper Jam (I)
Basket Full [J]
Door Ajar (K)
der will not operate when the basket is full.
(Green) Shredder is in
automatic start mode.
(Red) Shredder is
jammed (e.g., too much
paper fed at one time).
(Red) Waste basket is
full or paper has col-
lected under cutting
cylinders.
(Red) Cabinet door is
open.
Oil confetti-cut model (220C-2/C-220C) regularly to ensure proper operation.
If used at or near daily capacity, apply oil every time you empty the basket.
Use Fellowes Powershred Lubricant #32250 or other non-aerosol vegetable-based oil in a long-nozzle
container (sample oil provided).
For convenience and energy savings, your shredder is equipped with an automatic-start sensor
(O). This means that when the control switch (H) is in the automatic [I] position, the shredder will start
running when you put paper into it and stop a few seconds after the paper has passed through.
CAUTION: Do not use flammable synthetic oil, petroleum-based products, or aerosol lubri-
cants of any kind.
CAUTION: The automatic-start sensor cannot tell the difference between
paper and other objects. This feature can also be a hazard. Always turn
off the shredder when it is not in use. Unplug the shredder if it will not be
used for an extended period.
To oil the cutting cylinders
• Lift paper entry flap (N) and apply oil over full width of cutting cylinders through the paper entry (B).
• Press and hold the Turbo Jam Release Button (F) for at least 3 seconds.
• Press and hold the reverse [R] button for at least 3 seconds.
• Repeat the forward/reverse sequence 3 or more times.
• Store oil bottle in slot (L) inside cabinet door (A).
To shred
Press control switch (H) to automatic [I] position. Green ready light (G) should turn on.
PAPER
• Feed paper straight into entry (O), releasing when shredder begins shredding; see Product Profile for
limits on paper width, shreddable items, sheet capacity, etc.
• Press control switch to off [0] position after cutting has stopped.
CDs, DVDs (220-2/C-220 only)
• Hold CD or DVD at the edge and feed one at a time, straight into entry (E) releasing when shredding
begins. Shredder will stop when item has passed through entry. CDs and DVDs will be shredded into
small particles.
CAUTION: Do not hold CD or DVD with finger through the center ring while feeding into shredder.
4
5
Fellowes conducts extensive testing to ensure that these shredders are capable of meeting all of the specifications listed
in the Product Profile (see page 2). However, the actual sheet capacity is dependent on a number of factors including
the type and weight of paper, the humidity, the voltage level of the power source, the temperature of the motor, and the
care with which the operator feeds the paper. Safety agency testing is conducted to ensure that the shredder will oper-
ate to specifications even if the available voltage is 10% below or 6% above the rated voltage. During this testing 2.5
minutes was taken to empty the basket each time it filled and the following capacities were used for temperature rise
testing:
Troubleshooting
If there is a problem with your shredder, check these symptoms and remedies. If you cannot solve the
problem, call your local dealer or contact Fellowes directly. Do not open shredder head to attempt
repair. You could be exposed to serious electric shock and will void the warranty.
Symptom
Ready Light (G) will not light
Remedy
Make sure shredder is plugged in.
Press the automatic button [I].
Cut Size
& Type
Number
of Sheets
Paper Size
& Weight
A4 70g.
A4 70g.
A4 70g.
8.5x11 20 lb.
8.5x11 20 lb.
A4 70g.
Voltage
220-240VAC
220-240VAC
220-240VAC
120V
Hertz
50HZ
50HZ
50HZ
60Hz
3.9mm Strip Cut
5.8mm Strip Cut
3.9mm Confetti Cut
5.8mm Strip Cut
3.9mm Confetti Cut
3.9mm Strip Cut
3.9mm Confetti Cut
17
19
13
19
13
17
13
Shredder does not start or stops while shredding
• Make sure shredder is plugged in.
Check Troubleshooting lights.
120V
60Hz
• Shredder is jammed. Follow the
instructions under Operation.
100V
100V
50/60Hz
50/60Hz
A4 70g.
Door ajar light (K) is on
Basket full light (J) is on
Paper jam light (I) is on
Make sure the cabinet door (A) is closed.
Warranty
Fellowes, Inc. (“Fellowes") warrants the cutting cylinders of the machine to be free from defects in
material and workmanship for 20 years from the date of purchase by the original consumer. Fellowes
warrants all other parts of the machine to be free of defects in material and workmanship for 2 years
from the date of purchase by the original consumer. If any part is found to be defective during the
warrant period, your sole and exclusive remedy will be repair or replacement, at Fellowes’ option and
expense, of the defective part.
Empty the waste basket. Follow the instructions
under Operation.
Clear the paper jam. Follow the
instructions under Operation.
Confetti-cut shredder (220C-2/C-220C) Shredder Oil the cutting cylinders. Follow the instructions
sheet capacity decreases, noise level increases, or under Maintenance.
cutting cylinders stop with a squeak or rubbing
This warranty does not apply in cases of abuse, mishandling, or unauthorized repair. ANY IMPLIED
WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY PERIOD SET FORTH ABOVE.
In no event shall Fellowes be liable for any consequential or incidental damages attributable to this
product. This warranty gives you specific legal rights. You may have other legal rights that vary from
state to state.
sound
Shredder runs for a few seconds after the paper
has cleared the cutters
No action required. This is a self-cleaning func-
tion.
For more detail or to obtain service under this warranty, please contact the appropriate location listed
in the Contact for Service section of this instruction manual.
Warrantor: Fellowes, Inc.
Supplies
The following items for the 220-2/C-220 and 220C-2/C-220C shredders are available from
Fellowes:
Item
Quantity
Part Number
Waste bags (in dispenser)
50/roll
36054
31731
32250
Waste basket (box)
1 box
Powershred Lubricant (220C-2/C-220C)
12 oz. bottle
To purchase supplies, contact Fellowes at the appropriate location listed on the back page of this
instruction manual, or visit us at www.fellowes.com
.
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